My husbands and started looking for a spa cover 6 weeks ago. We had a big shock when we seen the prices some of the stores had. My husband had mentioned it to his cousin that we found the stores very expensive, she recommended us to order on line with Buy Factory Direct, she had just bought hers and was very happy. We went on right away, followed the easy steps and placed our order that night. Here is it 7 days later and we just received our beautiful new spa cover….It’s better then what our spa company sold us with the spa. Price is unbeatable and the free UPS shipping was just wonderful. Thank you we will continue to spread the word and we will buy from Factory Direct again….